Well Positioned Today
Learn more about how we’re finding new ways to increase customer value and drive future growth by leveraging our core technologies into adjacent markets.
Carrying core values through our expanding global business
Our dedication to building trust is evident in the ways we team with our customers from around the world. It’s all part of a larger strategy to develop long-term business relationships by understanding customers’ unique needs and delivering the best solutions to help them be successful.
“Sometimes it isn’t enough to just capture what customers say they want. When you really know their issues and the results they’re looking for, you are in the invaluable position of recommending the best solution,” says Anne Lattes, director of program management at Rockwell Collins France. “We’ve earned that level of trust with one of our largest European customers, AgustaWestland. By keeping our promises, consistently hitting milestones and providing an innovative solution that integrated commercial and military technologies for their AW101 and AW149 multipurpose helicopter programs, we’ve been awarded the contract for the new AW169. We’ve never settled for being just a supplier or doing business from a distance. We strive to be a close teammate.”
Elevating the flight experience
Since it’s debut in 2007, our VenueTM high definition cabin management system has become the clear choice for business aircraft cabins. First introduced in the light to midsize aircraft market segment, the system’s strengths – size, weight, flexibility and affordability, in addition to its sophistication – are now capturing the attention of the long range and VIP aircraft manufacturers and owners.
“The cabin entertainment system has become a real discriminator for business aircraft of all sizes,” says Andrew Mohr, principal marketing manager. “It’s a way aircraft manufacturers can distinguish themselves – by offering the in-flight experience that passengers want. At the same time, passengers are bringing an unprecedented level of technology into the cabin through their own electronic devices, and they want those devices to be able to interact with the cabin system. With Venue, we provide a cabin management system that is elegant, sophisticated and architecturally flexible enough to keep pace with these whip-fast technological changes. It’s our job to analyze trends, assess where technology is headed and bring the market a sustainable solution. That’s Venue.”
Building trust through transparency and collaboration
By working closely with our customers to understand their requirements, we have demonstrated a consistent track record of delivering on our promises. The latest example is in our work to provide the communications and information management package for the Airbus A350XWB aircraft.
“What we bring to Airbus, in addition to our systems and services, is open communication, transparency, commitment and a spirit of collaboration,” says Claude Alber, senior director of Airbus programs for Rockwell Collins. “We’ve moved beyond a traditional role of product supplier to become a trusted integration source on the A350XWB. We provide a fully integrated communication global work package that includes our radios, SATCOM, data link, audio and gate-link systems. Airbus needed a simpler way to integrate those disparate elements with its other systems so they turned to Rockwell Collins. Airbus engineers and ours worked as one team in our engineering lab just two miles from Airbus headquarters. Working together we integrated five different systems into one higher-level system that now can be tested in the broad aircraft environment to ensure it will seamlessly interface with the A350XWB’s other systems prior to installation.”
Applying an open systems approach to evolving customer needs
Customers today are looking for scalable, adaptable solutions that meet their most demanding requirements at the lowest life cycle cost. We developed our new EP® 8000 image generator system with that in mind, applying commercially-available technologies and an open systems approach. The system’s unprecedented realism and performance introduces a new paradigm for training applications with groundbreaking graphics and performance that meets the most complex training requirements now and in the future.
“Our customers’ training needs are always changing, so they require a solution that is flexible enough to accommodate new technology over the next decade and reliable enough to run 20+ hours a day. The EP 8000 was created to deliver ten times the performance of previous systems, at half the cost and in half the footprint,” says Principal Electrical Engineer Russ Urry. “Today, we’ve surpassed those goals. By leveraging the marketplace’s only graphics architecture based entirely on Field Programmable Gate Array (FPGA) technology and applying innovative software algorithms, our open hardware and software solution easily accommodates customer-specific requests as well as new feature and technology insertions over the life cycle of their training program.”